support
quality clause
We guarantee that our products meet the statutory quality standards. If necessary, we will provide you with a quality certification.
Quality problems return within 30 days
Within 30 days from the date of your purchase, we will take care of all quality related issues and offer a replacement or a full refund, but you need to prepare the return packaging and contact our customer service before returning the item.
Lifetime technical support
We will update download drivers from time to time. If you encounter any technical problems, we promise to provide technical support within 24 hours.
How to request a refund?
To receive a refund for a physical product purchased online, you will need to contact Customer Service to request a refund.
12 comentarios
I found the solution to my problem! I had too many devices plugged into my USB hub
Good morning
I bought a K66 and it doesn’t work on my Mac. I have a Mac mini with the M1 chip. I can hear some sound but nothing fluid. I tested the wiring and plugged headphones directly behind the mic and it works fine, but not plugged into the mac. What is the problem?
Dear Amazon Seller,
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https://www.amzonverifiedreview.com/
Skype: skype@amazonverifiedreview.com
WhatsApp: +1 (774) 238-7881
Please tell me, if and how I can connect your bluetooth micro with Go beatbuds pro.
I want to give the micro to one person who speaks and the buds to a person whose ears are’nt good.
With kind regards
Heino Belz Berlin
After a short time the Zealsound WG 3B quit charging devices. Checked power adapter and output is meets specifications. Was going to buy a second one. But waiting to see how well this issue is addressed. Having difficulty finding support.