support
quality clause
We guarantee that our products meet the statutory quality standards. If necessary, we will provide you with a quality certification.
Quality problems return within 30 days
Within 30 days from the date of your purchase, we will take care of all quality related issues and offer a replacement or a full refund, but you need to prepare the return packaging and contact our customer service before returning the item.
Lifetime technical support
We will update download drivers from time to time. If you encounter any technical problems, we promise to provide technical support within 24 hours.
How to request a refund?
To receive a refund for a physical product purchased online, you will need to contact Customer Service to request a refund.
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My mom gave my son the K66 mic but our Windows 10 pc is not recognizing it. Any suggesions?
Hi Zeal Sound,
I recently came across your Gaming USB Mic on Amazon and fell in love with the features and functionality of it. This is something that I could see myself using almost everyday. I am reaching out to you today in hopes of a potential collaboration. I will make a 1-2 minute Amazon review video that will boost your search and sale performance, as well as leave a happy, 5-star rating on your product absolutely free of charge. The only thing I ask for in return is the product to be provided to me for this video. If you have any questions about my process, please email me at luca.a.gianni@gmail.com. Thank you for your time and consideration,
Luca Gianni
Hi I want to register for lifetime warranty serial number is X003L44MJN
Hola, tengo dos K66 y al conectarlos al Mac, el primero lo detecta como in y out y el segundo como in
Por lo tanto, l momento de unirlos, los veo, pero uno queda como out y no se puede usar como mic in
I bought the “ZealSound Microphone Arm,19-Inch Upgraded Flexible Gooseneck Microphone Stand with Mic Clip Holder Desk Mount Clamp,3/8” to 5/8" Screw Adapter for Blue Yeti Snowball Ice iCE Spark Radio Studio Podcast" product on Amazon and the clamp tightener is stripper. Someone from ZealSound asked me to contact you here with my Amazon order number and said the product is covered by warranty. Below is my Amazon Order number.
Order# 111-8364515-2344224